{"id":2106,"date":"2022-03-10T06:06:00","date_gmt":"2022-03-10T14:06:00","guid":{"rendered":"https:\/\/alt2.minisoft.com\/support\/?p=2106"},"modified":"2022-03-10T11:31:59","modified_gmt":"2022-03-10T19:31:59","slug":"sms","status":"publish","type":"post","link":"https:\/\/c002.minisoft.com\/support\/sms\/","title":{"rendered":"SMS\/text notifications for delivery tracking"},"content":{"rendered":"\n<p>Short Message Service (SMS) is a text messaging service that enables the sending and receiving of messages between mobile phones. A text message can include 160 characters if 7-bit character encoding (Latin characters) is used or 70 characters if 16-bit Unicode UCS2 character encoding is used (non-Latin characters such as Chinese). Sending SMS text messages requires eFORMz with eDIRECT+ enabled and an SMS provider. Minisoft recommends two SMS providers: CDYNE (<a href=\"http:\/\/www.cdyne.com\/\">http:\/\/www.cdyne.com\/<\/a>) and DialMyCalls (<a href=\"http:\/\/www.dialmycalls.com\/\">http:\/\/www.dialmycalls.com\/<\/a>). Other third-party SMS providers can be accommodated. Contact Minisoft support for more details: <a href=\"mailto:support@minisoft.com\">support@minisoft.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configure text notifications for delivery tracking<\/h2>\n\n\n\n<p>The necessary data elements are: <\/p>\n\n\n\n<ul><li>Recipient phone number<\/li><li>Order number<\/li><li>Message<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">The phone number<\/h3>\n\n\n\n<p>1) First, add a variable for the recipient&#8217;s phone number. Right-click the phone number and select <code>Add Variable &gt; OK<\/code>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS1.png\"><img decoding=\"async\" loading=\"lazy\" width=\"588\" height=\"558\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS1.png\" alt=\"\" class=\"wp-image-10055\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS1.png 588w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS1-300x285.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS1-150x142.png 150w\" sizes=\"(max-width: 588px) 100vw, 588px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The order number<\/h3>\n\n\n\n<p>2) Add a variable for the order number. Right click the data field and select <code>Add Variable &gt; OK<\/code>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"506\" height=\"448\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS2.png\" alt=\"\" class=\"wp-image-10056\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS2.png 506w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS2-300x266.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS2-150x133.png 150w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The message<\/h3>\n\n\n\n<p>3) If the text message is a part of your data stream, then add it as a variable. The order number can be concatenated later. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3.png\"><img decoding=\"async\" loading=\"lazy\" width=\"515\" height=\"477\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3.png\" alt=\"\" class=\"wp-image-10057\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3.png 515w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-300x278.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-150x139.png 150w\" sizes=\"(max-width: 515px) 100vw, 515px\" \/><\/a><\/figure>\n\n\n\n<p>If the text message isn&#8217;t a part of your data stream, it can easily be created. Right-click the form and select <code>Add Variable &gt; By position<\/code>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt.png\"><img decoding=\"async\" loading=\"lazy\" width=\"453\" height=\"294\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt.png\" alt=\"\" class=\"wp-image-10059\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt.png 453w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-300x195.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-150x97.png 150w\" sizes=\"(max-width: 453px) 100vw, 453px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"421\" height=\"295\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-2.png\" alt=\"\" class=\"wp-image-10060\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-2.png 421w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-2-300x210.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-2-150x105.png 150w\" sizes=\"(max-width: 421px) 100vw, 421px\" \/><\/a><\/figure>\n\n\n\n<p>Right click the new variable (<code>Message<\/code>) and select <code>Add Function &gt; Set Value<\/code>. Enter the message. The order number can be concatenated later.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-3.png\"><img decoding=\"async\" loading=\"lazy\" width=\"392\" height=\"320\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-3.png\" alt=\"\" class=\"wp-image-10061\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-3.png 392w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-3-300x245.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS3-alt-3-150x122.png 150w\" sizes=\"(max-width: 392px) 100vw, 392px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Customizing the message (adding the order number)<\/h3>\n\n\n\n<p>4) To concatenate the order number, right-click the variable (<code>Message<\/code>) and select <code>Add Function &gt; Insert String<\/code>. Select the variable for the order number (<code>OrderNumber<\/code>) and then choose the appropriate character position. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS4.png\"><img decoding=\"async\" loading=\"lazy\" width=\"348\" height=\"267\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS4.png\" alt=\"\" class=\"wp-image-10058\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS4.png 348w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS4-300x230.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS4-150x115.png 150w\" sizes=\"(max-width: 348px) 100vw, 348px\" \/><\/a><\/figure>\n\n\n\n<p>You&#8217;ll need to add a space after the order number.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS5.png\"><img decoding=\"async\" loading=\"lazy\" width=\"368\" height=\"131\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS5.png\" alt=\"\" class=\"wp-image-10063\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS5.png 368w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS5-300x107.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS5-150x53.png 150w\" sizes=\"(max-width: 368px) 100vw, 368px\" \/><\/a><\/figure>\n\n\n\n<p>To add a space, right-click the variable (<code>Message<\/code>) and select <code>Add Function &gt; Insert String<\/code>. Enter a space and then choose the appropriate character position. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS6.png\"><img decoding=\"async\" loading=\"lazy\" width=\"344\" height=\"266\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS6.png\" alt=\"\" class=\"wp-image-10064\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS6.png 344w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS6-300x232.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS6-150x116.png 150w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/a><\/figure>\n\n\n\n<p>Switch to the <code>eDIRECT PLUS<\/code> tab and select <code>Add Output &gt; SMS<\/code>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS7.png\"><img decoding=\"async\" loading=\"lazy\" width=\"368\" height=\"597\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS7.png\" alt=\"\" class=\"wp-image-10065\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS7.png 368w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS7-185x300.png 185w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS7-92x150.png 92w\" sizes=\"(max-width: 368px) 100vw, 368px\" \/><\/a><\/figure>\n\n\n\n<p>Right-click the SMS icon and select <code>Add Provider &gt; CDYNE SMS<\/code> or <code>DialMyCalls SMS<\/code>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS8.png\"><img decoding=\"async\" loading=\"lazy\" width=\"329\" height=\"210\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS8.png\" alt=\"\" class=\"wp-image-10066\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS8.png 329w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS8-300x191.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS8-150x96.png 150w\" sizes=\"(max-width: 329px) 100vw, 329px\" \/><\/a><\/figure>\n\n\n\n<p>In the <code>Number<\/code> field, add the variable <code>PhoneNumber<\/code>. In the <code>Message<\/code> field, add the variable <code>Message<\/code>. Enter the <code>URL<\/code> and <code>API Key<\/code> (license key).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS9.png\"><img decoding=\"async\" loading=\"lazy\" width=\"371\" height=\"427\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS9.png\" alt=\"\" class=\"wp-image-10067\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS9.png 371w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS9-261x300.png 261w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS9-130x150.png 130w\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/a><\/figure>\n\n\n\n<p>Run a test by selecting <code>Run > Process w\/eDIRECT PLUS<\/code>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS10.png\"><img decoding=\"async\" loading=\"lazy\" width=\"259\" height=\"94\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS10.png\" alt=\"\" class=\"wp-image-10073\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS10.png 259w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS10-150x54.png 150w\" sizes=\"(max-width: 259px) 100vw, 259px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample.jpg\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample-1024x606.jpg\" alt=\"\" class=\"wp-image-10070\" width=\"482\" height=\"285\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample-1024x606.jpg 1024w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample-300x178.jpg 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample-768x454.jpg 768w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample-150x89.jpg 150w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2022\/03\/SMS-Sample.jpg 1080w\" sizes=\"(max-width: 482px) 100vw, 482px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Short Message Service (SMS) is a text messaging service that enables the sending and receiving of messages between mobile phones. A text message can include 160 characters if 7-bit character encoding (Latin characters) is used or 70 characters if 16-bit Unicode UCS2 character encoding is used (non-Latin characters such as Chinese). Sending SMS text messages [&hellip;]<\/p>\n","protected":false},"author":75,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,74],"tags":[122,768,766,767],"_links":{"self":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/2106"}],"collection":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/comments?post=2106"}],"version-history":[{"count":9,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/2106\/revisions"}],"predecessor-version":[{"id":10074,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/2106\/revisions\/10074"}],"wp:attachment":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/media?parent=2106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/categories?post=2106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/tags?post=2106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}