{"id":6392,"date":"2018-03-20T16:57:51","date_gmt":"2018-03-20T16:57:51","guid":{"rendered":"https:\/\/alt2.minisoft.com\/support\/?p=6392"},"modified":"2022-08-25T16:36:42","modified_gmt":"2022-08-25T23:36:42","slug":"eformz-port-monitor-not-printing","status":"publish","type":"post","link":"https:\/\/c002.minisoft.com\/support\/eformz-port-monitor-not-printing\/","title":{"rendered":"eFORMz Port Monitor Troubleshooting"},"content":{"rendered":"<p><strong>Problem:<\/strong> The port monitor is receiving data, but in the print queue you receive the message &#8220;Error &#8211; Printing&#8221;.<\/p>\n<p><strong>Solution:<\/strong> Check to make sure that your Capture Directory is set to a local drive and not a network drive. The network drive could be causing permission issues, which would cause the port monitor to have the Error-Printing message.<\/p>\n<p><a href=\"https:\/\/alt2.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-6393\" src=\"https:\/\/alt2.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory.jpg\" alt=\"\" width=\"394\" height=\"282\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory.jpg 394w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory-300x215.jpg 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory-150x107.jpg 150w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory-250x179.jpg 250w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory-251x180.jpg 251w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2018\/03\/CaptureDirectory-210x150.jpg 210w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><\/a><\/p>\n<p><strong>Problem:<\/strong> Cannot delete the port.<\/p>\n<p><strong>Solution:<\/strong> Print jobs probably remain in the spooler. Stop printing from all printers, let the print queues empty, and then delete any remaining jobs in C:\\Windows\\System32\\spool\\PRINTERS. You can now delete the port.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem: The port monitor is receiving data, but in the print queue you receive the message &#8220;Error &#8211; Printing&#8221;. Solution: Check to make sure that your Capture Directory is set to a local drive and not a network drive. The network drive could be causing permission issues, which would cause the port monitor to have [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[782,23,355,283],"_links":{"self":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/6392"}],"collection":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/comments?post=6392"}],"version-history":[{"count":3,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/6392\/revisions"}],"predecessor-version":[{"id":10426,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/6392\/revisions\/10426"}],"wp:attachment":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/media?parent=6392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/categories?post=6392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/tags?post=6392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}