{"id":9286,"date":"2021-06-10T10:28:35","date_gmt":"2021-06-10T17:28:35","guid":{"rendered":"https:\/\/minisoft.com\/support\/?p=9286"},"modified":"2021-06-10T10:28:36","modified_gmt":"2021-06-10T17:28:36","slug":"sato-troubleshooting-disable-sub-port","status":"publish","type":"post","link":"https:\/\/c002.minisoft.com\/support\/sato-troubleshooting-disable-sub-port\/","title":{"rendered":"SATO Troubleshooting: Disable Sub-Port"},"content":{"rendered":"\n<p>An improperly configured sub-port can cause communication complications with SATO GY-412 printers that prevent fluid label printing. For example:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/EmptyProt1.png\"><img decoding=\"async\" loading=\"lazy\" width=\"351\" height=\"85\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/EmptyProt1.png\" alt=\"\" class=\"wp-image-9287\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/EmptyProt1.png 351w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/EmptyProt1-300x73.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/EmptyProt1-150x36.png 150w\" sizes=\"(max-width: 351px) 100vw, 351px\" \/><\/a><\/figure>\n\n\n\n<p>In this instance, there&#8217;s an active sub-port with a USB connection, but there&#8217;s an empty protocol. To disable a sub-port, use the following instructions.<\/p>\n\n\n\n<p>First, make sure the printer is offline. Press Line.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"417\" height=\"286\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort2.png\" alt=\"\" class=\"wp-image-9288\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort2.png 417w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort2-300x206.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort2-150x103.png 150w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/><\/a><\/figure>\n\n\n\n<p>Next, Press Enter.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort3.png\"><img decoding=\"async\" loading=\"lazy\" width=\"422\" height=\"267\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort3.png\" alt=\"\" class=\"wp-image-9289\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort3.png 422w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort3-300x190.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort3-150x95.png 150w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/a><\/figure>\n\n\n\n<p>Press the right arrow twice.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort4.png\"><img decoding=\"async\" loading=\"lazy\" width=\"420\" height=\"262\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort4.png\" alt=\"\" class=\"wp-image-9290\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort4.png 420w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort4-300x187.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort4-150x94.png 150w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/><\/a><\/figure>\n\n\n\n<p>Press Enter.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort5.png\"><img decoding=\"async\" loading=\"lazy\" width=\"414\" height=\"266\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort5.png\" alt=\"\" class=\"wp-image-9291\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort5.png 414w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort5-300x193.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort5-150x96.png 150w\" sizes=\"(max-width: 414px) 100vw, 414px\" \/><\/a><\/figure>\n\n\n\n<p>Press the left arrow to select [YES].<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort6.png\"><img decoding=\"async\" loading=\"lazy\" width=\"412\" height=\"276\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort6.png\" alt=\"\" class=\"wp-image-9292\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort6.png 412w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort6-300x201.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort6-150x100.png 150w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n\n\n\n<p>Ensure [DISABLE] is selected on the SUB-PORT CONTROL page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort7.png\"><img decoding=\"async\" loading=\"lazy\" width=\"425\" height=\"271\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort7.png\" alt=\"\" class=\"wp-image-9293\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort7.png 425w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort7-300x191.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort7-150x96.png 150w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/><\/a><\/figure>\n\n\n\n<p>Press Enter a number of times to return to the menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort8.png\"><img decoding=\"async\" loading=\"lazy\" width=\"412\" height=\"264\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort8.png\" alt=\"\" class=\"wp-image-9294\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort8.png 412w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort8-300x192.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort8-150x96.png 150w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n\n\n\n<p>Press the left arrow twice to online mode.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort9.png\"><img decoding=\"async\" loading=\"lazy\" width=\"364\" height=\"254\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort9.png\" alt=\"\" class=\"wp-image-9295\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort9.png 364w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort9-300x209.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort9-150x105.png 150w\" sizes=\"(max-width: 364px) 100vw, 364px\" \/><\/a><\/figure>\n\n\n\n<p>The sub-port has successfully been disabled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort10.png\"><img decoding=\"async\" loading=\"lazy\" width=\"363\" height=\"75\" src=\"https:\/\/minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort10.png\" alt=\"\" class=\"wp-image-9296\" srcset=\"https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort10.png 363w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort10-300x62.png 300w, https:\/\/c002.minisoft.com\/support\/wp-content\/uploads\/2021\/06\/SubPort10-150x31.png 150w\" sizes=\"(max-width: 363px) 100vw, 363px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">SATO GY-412 Resources<\/h2>\n\n\n\n<p><a href=\"\/support\/index.php\/using-a-sato-gy412-as-a-wireless-printer\/\">Using a Sato GY412 as a wireless printer<\/a><\/p>\n\n\n\n<p><a href=\"\/support\/index.php\/sato-gy412-settings\/\">SATO GY412 Recommended Settings<\/a><\/p>\n\n\n\n<p><a href=\"\/support\/index.php\/sato-gy412-troubleshooting\/\">SATO GY412 Troubleshooting<\/a><\/p>\n\n\n\n<p><a href=\"\/support\/index.php\/using-a-sato-gy412-as-a-wireless-printer\/\" data-type=\"post\">Using a Sato GY412 as a wireless printer<\/a><\/p>\n\n\n\n<p><a href=\"\/support\/index.php\/sato-gy412-offline-troubleshooting\/\">SATO GY412 \u201cOffline\u201d (Troubleshooting)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An improperly configured sub-port can cause communication complications with SATO GY-412 printers that prevent fluid label printing. For example: In this instance, there&#8217;s an active sub-port with a USB connection, but there&#8217;s an empty protocol. To disable a sub-port, use the following instructions. First, make sure the printer is offline. Press Line. Next, Press Enter. [&hellip;]<\/p>\n","protected":false},"author":75,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[175,79,41],"tags":[39,142,640],"_links":{"self":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/9286"}],"collection":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/comments?post=9286"}],"version-history":[{"count":1,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/9286\/revisions"}],"predecessor-version":[{"id":9297,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/posts\/9286\/revisions\/9297"}],"wp:attachment":[{"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/media?parent=9286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/categories?post=9286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/c002.minisoft.com\/support\/wp-json\/wp\/v2\/tags?post=9286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}